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Frequently asked questions
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How can I contact Cocoanel?
You can reach Cocoanel by email: support@cocoanel.de for orders and deliveries, nourished@cocoanel.de for coaching and the Nourished App, and info@cocoanel.de for all other inquiries. By post, write to Cocoanel · Lena Neureuther, Füll 4, 90403 Nürnberg.
Can I still change my Cocoanel order?
Yes, as long as your package hasn't shipped yet, your order can still be changed. Please email me as soon as possible with your order number at support@cocoanel.de, and I'll take care of it.
How can I sell Cocoanel in my store?
You can find all the information about bulk orders and dealer terms on my B2B page. If you have any questions about your dealer inquiry, please write to me at support@cocoanel.de. I will reply personally and would be delighted to see Cocoanel in your store soon.
How do I book a coaching session with Lena Neureuther?
The best way to start coaching with Lena Neureuther is with a free initial consultation via the coaching page. There you will find all formats, from the Deep Dive Session to the Deep Transformation Program. After that, you can book your chosen coaching package just like a product in the shop.
How do I inquire about an event with Lena Neureuther?
For workshops, presentations, snack tastings, or corporate events, use the form on the Event Requests page or write to info@cocoanel.de. It’s best to include the occasion, date, location, and number of attendees, and we’ll send you a personalized quote.



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